Privacy policy

Privacy policy

Information collection and use

We are responsible for the processing of any personal information you provide to this Web Site and we are notified where required under the relevant data protection legislation of Australia. We take our responsibilities regarding the protection of personal information very seriously. This policy explains how we use personal information that we may obtain about you. By using our Web Site you consent to this use.

Why do we need your personal information?

When you use services provided on this Web Site you will be asked to provide certain information such as your name, contact details, and/or other details. We will store this information and hold it on computers or otherwise. We will use this information in the following ways:

  • To contact you to assist with your cruise booking request;
  • To contact you to assist with your offer to assist with our Wish List;
  • To contact you to assist with your offer to assist with our Volunteer program;
  • To answer any queries which you may send to us by email.

How do we use your personal information?

Information you provide or that is obtained by us will be used by us to enable us to review, develop and improve the services which we offer and provide you and other customers (via mail, email telephone or otherwise) with information about new products and services and special offers we think you will find valuable. We may also inform you about new products and services and special offers of selected third parties.

Who do we share your information with?

In the normal course of conducting our work, your information is never shared with any party outside of S Y Preana Trust. The instances where we may give information about you are as follows:

  • to third party organizations involved in credit card authorization.

If you choose not to provide certain personal information we request, you will still be able to visit our Web Site but you may be unable to access certain options or services.

Security

We will take appropriate steps to protect the personal information you share with us. We have implemented technology and security features to safeguard the privacy of your personal information.

Cookies

A "cookie" is a small bit of text used by a browser to store information. When you visit a site that uses cookies, the Web server will request permission to pass a cookie to your browser. If accepted, it will occupy only a few bytes on your hard drive and can improve your Web surfing experience. S Y Preana uses cookies to track customer visits through our site. This information may enable us to save you time when returning to the site by saving your password so you do not have to re-enter it each time you visit. Cookies cannot profile your system or collect information from your hard drive. And although you may receive cookies from many different sites, each cookie can only be read by the Web server that originally issued it. Most browsers are initially set up to accept cookies, but you can set your browsers to refuse cookies.

Links

Our Web Site may contain links to other web sites. Please be aware that we are not responsible for the privacy practices of web sites not operated by us or an entity in S Y Preana. We encourage you to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by our Web Site.

Correction/updating of personal information

If your personally identifiable information changes, or if you no longer desire our service, we will provide a way to correct, update or remove your personal information provided to us.

Choice/Opt-out

If you no longer wish to receive promotional materials you may opt-out of receiving these communications by sending an email to us. This will remove you from S Y Preana mail lists.

Access to your personal information

You have the right to see personal information we keep about you. If you are concerned that any of the information we hold on you is incorrect please contact us.

Transfer of your personal information

In the course of undertaking the activities specified in this privacy statement, we may need to transfer personal information to countries which do not have data protection laws or to countries where your privacy and other fundamental rights will not be protected as extensively.

Notification of changes

If we decide to change our privacy statement, we will post those changes on our Web Site so you are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you by way of an email. You will have a choice as to whether or not we use your information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.